Question 1

Will I need an appointment?

Accepted Answer

After the clinic opens in November 2026, walk-in patients will not need an appointment during posted hours. Family practice patients can book ahead for longer visits.

Question 2

What if I don't have OHIP?

Accepted Answer

You are still welcome. Uninsured visits are available for a fee, and we will tell you the cost before your visit.

Question 3

Can I get prescriptions?

Accepted Answer

Yes — new prescriptions and renewals are handled during walk-in and family practice visits, and we coordinate with your pharmacy.

Question 4

Do you provide medical notes?

Accepted Answer

Yes. We provide sick notes for work or school, medical forms, travel clearance and driver's medical exams.

Question 5

Can I bring my children?

Accepted Answer

Yes. We care for patients of every age, from newborns to seniors.

Question 6

How long will the typical wait be?

Accepted Answer

Wait times will vary with patient volume and clinical urgency. Call the clinic after opening for current guidance.

Question 7

Can you refer me to a specialist?

Accepted Answer

Yes. We arrange specialist referrals and laboratory requisitions and follow up on the results with you.

Question 8

What conditions do you treat?

Accepted Answer

Everyday illnesses, infections, minor injuries, chronic conditions, mental health concerns and preventive screening.

Question 9

Do I need a referral for women's health care?

Accepted Answer

No referral is needed. Book an appointment or ask at reception during a walk-in visit.

Question 10

Can I get a Pap test here?

Accepted Answer

Yes. Pap tests and cervical screening are done in clinic, with results reviewed and explained by your physician.

Question 11

Do you provide prenatal and postpartum care?

Accepted Answer

Yes. We provide prenatal follow-up, postpartum checks and newborn visits, coordinating with your obstetrical care.

Question 12

Can you help with birth control and family planning?

Accepted Answer

Yes. We discuss all contraceptive options and provide prescriptions, renewals and ongoing monitoring.

Question 13

Do you support patients through menopause?

Accepted Answer

Yes. We offer assessment, symptom management and long-term health planning through perimenopause and menopause.

Question 14

Can my whole family be seen at the same clinic?

Accepted Answer

Yes — that is the point of our model. Newborns to seniors are cared for by the same clinic team.

Question 15

Do you bill directly to insurance?

Accepted Answer

Yes. OHIP-covered visits are billed directly, and we offer direct billing with most major insurance plans.

Question 16

What insurance providers do you work with?

Accepted Answer

We work with most major Canadian insurers. Bring your card and reception will confirm coverage.

Question 17

What payment methods do you accept?

Accepted Answer

Debit, major credit cards and cash for uninsured services and forms.

Frequently AskedQuestions.

Walk-In Clinic & Family Practice

Women's & Family Health

Insurance & Payment

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